Privacy Policy

Data Protection and Privacy Notice

This Data Protection and Privacy Notice (“Notice”) is issued by Nareos (“Nareos”, “we”, “us”, or “our”), a company established in the United Arab Emirates (UAE), and applies to all our affiliated entities, divisions, and branches.

Your privacy is important to us. At Nareos, we are committed to protecting your personal data and ensuring transparency about how we collect, use, and protect your information. This Notice outlines the types of personal data we collect, how it is used, and the rights you have under applicable data protection laws.

What personal data do we collect?

Personal data refers to any information that identifies or relates to an identifiable individual. We may collect and process the following categories of personal data:

• Full name, address, email address, and phone number
• Date and place of birth
• Nationality and gender
• Employment and professional details
• Marital status
• Copies of identification documents (e.g. passport, Emirates ID, driver’s license)
• Source of funds or wealth
• Supporting documents such as utility bills and bank statements
• Tax residency status
• Ownership details in entities or assets
• Information about individuals or organizations connected to you (e.g. family members or employers)

Note: This list is not exhaustive. We may collect additional personal data if it is necessary for delivering our services or meeting legal obligations.

How do we collect your personal data?

We collect personal data through the following means:

• Directly from you: When you engage with us, for example by filling out a form, contacting us, or entering into an agreement with us.
• From third-party sources: This includes publicly available sources (e.g., websites, social media, business directories) and background verification databases (e.g., World-Check).
• From associated parties: We may also receive your data from intermediaries, institutions you're affiliated with, or service providers acting on your behalf.

How do we use your personal data?

We use your personal data for the following purposes:

• To enter into or perform a contract with you
• To comply with applicable laws and regulatory requirements
• For legitimate business purposes, such as:
  • Service and process optimization
  • Research and development
  • Risk management and compliance
  • Communications, updates, or marketing about our services (where allowed)

We ensure that such processing is balanced with your rights and freedoms. If we rely on legitimate interests or consent, you have the right to object or withdraw consent at any time.

Who do we share your data with?

We may share your personal data with:

• Entities within the Nareos group for service delivery and regulatory compliance
• Trusted third-party service providers (e.g. IT, legal, compliance, or administrative support)
• Authorities or regulators when legally required
• Other third parties only with your consent or for legal protection (e.g., fraud prevention, court orders)

All third parties are contractually obligated to safeguard your data and only use it for the purposes specified by us.

Cross-border data transfers and storage

Your data may be stored in or transferred to servers located outside the UAE. If we do so, we will ensure that appropriate safeguards (such as data protection agreements or adequacy decisions) are in place to protect your privacy.

How long do we keep your data?

We retain your personal data:

• For as long as required to deliver our services or maintain our relationship
• As long as necessary for legal, regulatory, or legitimate business purposes
• Until the resolution of any disputes, audits, or legal obligations

Your rights

You have the following rights under applicable data protection laws:

• Access: Request a copy of your personal data we hold
• Correction: Request correction of incorrect or outdated data
• Deletion: Request deletion of data, where legally permitted
• Restriction: Request limited processing in certain cases (e.g., disputes)
• Portability: Request transfer of your data in a readable format
• Objection: Object to processing, especially for marketing or profiling
• Withdraw Consent: Where processing is based on your consent

To exercise these rights, please contact us using the details at the end of this Notice.

Website use and cookies

When you visit www.nareos.ae (the “Website”), we may collect personal data via:

• Forms you fill out (e.g. contact, subscriptions, job applications)
• Cookies that help us understand your preferences and improve functionality
• IP address logs to ensure security and diagnose technical issues

You can manage your cookie preferences via your browser settings. However, disabling cookies may affect your experience on the Website.

How we protect your data

We implement appropriate technical and organizational security measures to safeguard your personal data from unauthorized access, use, or disclosure. Our staff is trained to treat your data confidentially and access is granted only on a need-to-know basis.

We do not sell or share your personal data for marketing purposes without your explicit consent.

Updates to this Notice

We may update this Privacy Notice from time to time. We encourage you to review this page periodically to stay informed about how we are protecting your information.

Contact us

If you have questions, concerns, or would like to exercise any of your rights under this Notice, please contact:
Email: info@nareos.ae
Website: www.nareos.ae

If you are not satisfied with our response, you have the right to file a complaint with the UAE’s data protection authority or the relevant regulator in your jurisdiction.